Privacy policy

Last updated: August 31, 2026

Information we process

StoreQuill: Preorder & Alerts processes the shop domain, Shopify authentication and session data, product, variant, inventory, location, recent order line-item data used for forecasting, alert recipient email addresses, subscription status, alert delivery records, and restock history needed to provide the service. For customer-facing stock alerts, we process the requested product and variant, the customer email address, alert and unsubscribe status, and saved wishlist items. Customer-facing wishlist and stock-alert actions require Shopify customer login and use the signed-in customer ID and email only for the requested feature. If you contact support, StoreQuill: Preorder & Alerts also processes the reply email address and message that you submit.

How we use information

We use this information to monitor inventory, calculate stock insights, send requested low-stock alerts, update inventory, provide one-time back-in-stock notifications, save wishlist choices, provide support, prevent duplicate alerts, operate billing, and maintain the security and reliability of StoreQuill: Preorder & Alerts. Transactional stock-alert consent is kept separate from Shopify marketing consent.

Service providers

StoreQuill: Preorder & Alerts uses Shopify for commerce data and billing, Google Cloud for application hosting, Supabase for PostgreSQL hosting, and Resend for transactional email delivery. These providers process data only as needed to deliver their services.

Retention and deletion

Shop-specific application data is deleted after Shopify sends an app-uninstall or shop redaction request. Customer subscriptions and customer-linked wishlist records are deleted when Shopify sends a customer redaction request. A customer can also use the unsubscribe link in an alert email. Limited security, delivery, and infrastructure logs can remain for the retention period configured with our service providers. StoreQuill: Preorder & Alerts does not sell merchant or customer data.

Your choices

Merchants can update alert recipients and monitoring settings inside StoreQuill: Preorder & Alerts and can uninstall the app from Shopify admin. Privacy questions or deletion requests can be sent to support@storequill.com.